Cookie Policy
Last updated: July 1, 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow us to remember your preferences, analyze site usage, and improve your experience.
2. Cookies We Use
Essential cookies
Required for the site to function. These cannot be disabled.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| session_id | Sharetone | Maintains the virtual assistant session during your visit | Session |
| visitor_id | Sharetone | Identifies the visitor to resume previous conversations | 1 year |
Analytics cookies
Help us understand how the site is used. Data is aggregated and anonymized.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics 4 | Measures visits, page views, traffic sources, and browsing behavior | 2 years |
| _gtm* | Google Tag Manager | Manages the firing of tracking tags | Session |
3. Data Collected Through Analytics
Through Google Analytics 4 we collect:
- Country of origin (for EU visitors, country only — no city or region)
- Device type and browser
- Pages visited and time on site
- Traffic source (organic search, social media, email, etc.)
- Interaction events (button clicks, form submissions, etc.)
We do not collect or store personally identifiable information through analytics cookies.
4. How to Control Cookies
You can control and delete cookies through your browser settings:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy, search, and services → Cookies
Please note that disabling certain cookies may affect the functionality of the virtual assistant.
5. Google Analytics Opt-Out
To prevent Google Analytics from collecting data about your visit, you can install the Google Analytics Opt-out Browser Add-on.
6. Special Treatment for EU Visitors
For visitors identified from the European Union, we apply additional restrictions: we do not store city or region data, and geographic information is limited to country of origin only. This is implemented at the server level as an additional privacy measure.
7. Changes to This Policy
We may update this Cookie Policy when our technology or applicable regulations change. The last updated date appears at the top of this page.
8. Contact
For questions about cookies or privacy: privacy@isharetone.com